It costs seven times as much to acquire a new customer than to retain an existing one. Here’s where good customer relationship management (CRM) can contribute to your organization’s success. Haftg’s range of CIS helps you focus on your core business activities while we manage your customer relations for you.

• Inbound & Outbound Voice Calls
• Email & Chat Support
• Telemarketing Cross-Selling
• Technical Support
• Lead Generation

Alongside we also help in Surveys, Billings & Collections, and Customer Helpdesk.

Haftig’s focus area lies in multiple business process outsourcing services which hold great importance across several industries such as Healthcare, BPO, Banking, Insurance, Legal.